23,000+ ratings

If you change your mind

Return policy

Haven't found your perfect match for better nights? You have the option to return it easily and quickly here on the site. But remember, your body needs time to adjust to good sleep, which is why you have 100 nights for this.

Sleep one more night before you make up your mind.
100 nights trial

Sleep one more night before you make up your mind.

Before you return your new purchase, we’d like to remind you that you have 100 nights to try out your new sleep companion. It actually takes the body up to a month to adjust to a new sleep product. So sleep on your decision for another night or two – better nights might be just around the corner.

Return policy

How a return works.

1

Create a return below

If you want to return a bed, you must order a return below. You will be guided through the entire process in a simple and easy way - just have your order details ready.

2

Wrap the bed securely

The bed you want to return must be disassembled and wrapped securely in plastic to withstand wind and weather. For a fee, our courier can take care of the entire return for you, including wrapping the product securely and carrying it to the delivery truck.

3

Set the bed out for collection

You must place the bed at the curb for pickup, as our delivery driver will not carry the product downstairs unless this service has been purchased.

4

We will transfer the money back to you

After we have picked up your bed, it will take 3-5 business days for the money to be transferred using the same payment method used for the purchase.

Return policy

Create return

You can easily create a return by clicking the button below. Remember to have your order information ready.

Practical information

  • You have 100 nights to return the product from the date of receipt.
  • Applies to all products (excluding custom sizes and products purchased in the outlet store).
  • The product must be properly packed for return.
  • If the product is not packed, the delivery driver cannot take the bed back, and a shipping fee of 80 EUR will be charged.

Frequently asked questions

  • Du har som kunde hos Bedre Nætter altid 100 nætters prøve, så du kan teste produktet, og se om det er det rette match. Det betyder naturligvis også at det er et produkt, som der er taget i brug. Så længe produktet er intakt, tager vi varen retur. Såfremt at det er stærkt beskadiget, vil vi ikke kunne tage varen retur.

  • Når produktet sendes retur, skal det være pakket forsvarligt ind, så det ikke bliver beskadiget under fragt. Bemærk at det ikke behøves at være i original emballagen.

  • Nej det behøves du ikke.

  • De bliver enten doneret til en af de velgørenhedsorganisationer, vi samarbejder med, eller vil blive solgt i vores outlet. På den måde sikrer vi at god søvn ikke går til spilde.

Need help?
Customer service

Need help?

Do you have questions about whether a product is right for you, how an exchange works, or something else entirely? Our knowledgeable customer service team is ready to answer all the questions you have.